How We Approach Our Work

1. Check Your Ego

  • Humble. Thoughtful. Humor. Bridgebuilders. Relationship-mender. Paint over wallpaper. Try and try again. Work until it’s right. No politics. Cool under pressure.

2. Ownership

  • Own the problem, Own the Outcome
  • Put your whole self into the work.
  • Be resourceful and organized.
  • Stand in the fire when you are to blame.
  • Be honest about the current situation.
  • Communicate early and often.
  • No surprises.

3. Always Shipping

  • We believe that continual improvement is the lifeblood of our work. Whether it’s shipping code or fixing misunderstandings amongst people, don’t wait for a better solution.  Ship today.
  • Continuous delivery of our product ensures a better experience and for customers and a better business outcome at the end of the day.

4. Bring us the Problem, Not the Solution

  • Be both effective and efficient. Ask thoughtful questions, expect thoughtful answers.
  • We believe in providing solutions, not building todo lists. We want our clients to bring us their difficult problems, not answers. We believe in working together to define what success looks like and how we are going to get there.